Mitchell OEM Network Solutions

Mazda Collision Network

Dealers and Collision Repairers Dedicated to Properly and Safely Restoring Mazda Vehicles

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Mazda's commitment to excellence is reflected in every customer encounter, including collision repair. With the Mazda Collision Network, vehicle owners have confidence knowing that their automobiles are restored to the manufacturer’s high standards. And repair facilities, like yours, have the training equipment and OEM procedures needed to exceed customer expectations.

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Why Join?

As a Mazda Collision Network member, you’ll enjoy:

  • Support in delivering proper, safe repairs that meet the expectations of Mazda vehicle owners
  • Promotion of your shop on the Mazda website and MyMazda app (through an online locator)
  • A Mazda plaque and Network logo to use on your website
  • Category-level access to OEM procedures
  • Integrated quality repair solutions regardless of the estimating software used
  • Simplified repair documentation

Mazda OEM Solutions Screenshot

Network Standards

Mazda has selected Mitchell to manage program enrollment, monitor key performance indicators (KPIs) and perform site evaluations based on:

  • Designated tools and equipment
  • Utilization of Mazda repair procedures
  • I-CAR Gold Class recognition
  • Submission of repair information
  • Performing pre-scans/calibrations/post-scans on all vehicles
  • Facility evaluations
  • Customer Satisfaction Index (CSI) scores

Get Started Today

U.S. dealers, MSOs and independent repair facilities are invited to apply. To get started, please review the:

The Mazda Collision Network application will require pictures of the items highlighted in the Core Requirements List and may take up to an hour to complete.